Sales Agent Review
Joshua & Kayleigh Trevitt
39/1 St Kilda Rd St Kilda

To whom it may concern, Re: Using Andrew McCalman & Hayden Real Estate South Yarra We had issues from the beginning trying to sell our apartment in St Kilda which was partly due to the market and poor effort on the part of the first agent we employed to list and sell our property. Then we ran into a neighbour who had listed and sold her p […]

To whom it may concern,

Re: Using Andrew McCalman & Hayden Real Estate South Yarra

We had issues from the beginning trying to sell our apartment in St Kilda which was partly due to the market and poor effort on the part of the first agent we employed to list and sell our property. Then we ran into a neighbour who had listed and sold her property in a week using \"this guy\" from Hayden\'s called Andy who we should speak to, naturally we did and haven\'t looked back since then.

Not only was Andy a professional in his demeanour and process but he was more importantly genuine and listened to our needs and motivators behind the decision to sell. This is something which sounds fundamental but I defy people to find a sales person in any industry with integrity, honesty and a genuine drive to fulfil client emotional/financial drivers as it is most relevant to them.

Conducting more up front investigation of potential buyers rather than trying to impress us with volumes of random people that walk through our private living space. Privately walking a pre-screened client through the property to give the buyer a better experience is also equally important in the process of selling for us and we really thought this was the difference.

Andy\'s communication and transparency in all dealings with the process, whether it be positive messages or not, always delivered a diplomatically truthful response to ensure we were never not informed throughout the process.

The methodology by which Andy and Hayden Real Estate put the client and their needs at the forefront are what you see in the world\'s best service companies like Apple or Uber which is in stark contrast to any real estate agents I have ever seen or worked with.

Joshua & Kayleigh Trevitt

Sales Agent Reviews
Gary Martin
1305/181 Exhibition Street, Melbourne, Victoria, 3000

Josh, This is a big thank you for your help in the sale of my property. Settlement is now complete and I am very happy with the price received and the whole sales process. As you are aware I had the property listed with another agent for over 9 months with no result and not a lot of feedback.  Within a few weeks of listing with you the pr […]

Josh,

This is a big thank you for your help in the sale of my property.

Settlement is now complete and I am very happy with the price received and the whole sales process.

As you are aware I had the property listed with another agent for over 9 months with no result and not a lot of feedback.  Within a few weeks of listing with you the property was sold despite a few problems that arose through no fault of yours or mine.  I was very pleased with the effort you made to keep the buyer informed and still keen to proceed with the purchase.

I chose you as an agent after you diligently persisted in contacting me over an extended period of time.  It was your persistence that convinced me that you had the qualities that any seller would require of their agent.

Your initial quote for the property was below what I was prepared to accept so thank you for achieving a price well above that, and what I was seeking.

Until next time and with thanks,

Gary Martin

Sales Agent Reviews
Suzanne de Reus
12 Ewing St Brunswick, Victoria, 3056

Dear Prospective Seller I wish to tell you our experience of selling two properties, one in Feb 2015 and the other in Mar 2015. Completely different - one I would recommend and definitely not the other! In late 2014 we had decided to sell our home in Brunswick East and another two bedroom weatherboard in Brunswick in order to buy another fami […]

Dear Prospective Seller

I wish to tell you our experience of selling two properties, one in Feb 2015 and the other in Mar 2015. Completely different - one I would recommend and definitely not the other!

In late 2014 we had decided to sell our home in Brunswick East and another two bedroom weatherboard in Brunswick in order to buy another family home in the suburbs. We put our home on the market with a large real estate agency in the Inner North that does about 70% of the sales in the area. This was in November 2014. We sold with a partner in the firm and it took 2.5 months to sell and we had weekly open inspections to prepare for, even through Christmas and New year. We tried so many avenues to sell the house and in the end that agency did not deliver on anything it had agreed on. We were told they have a list of clients looking to buy but I question this and ultimately it didn\'t produce an offer. It was a tiring and disappointing process and the price we got was satisfactory but nothing beyond that. Inspections were set up on our behalf without inquiring on their whether the person even had finances ready. We had to prepare the house while caring for a two year old for 2.5 months! At least 25 inspections - waste of energy and time.

It was by sheer coincidence that I got to sell the other two bedroom weather with Rudy. Rudy was just making a routine call to touch base as we lease through Hayden.

We were a little surprised (and skeptical) by how different the marketing and selling is done by Hayden- the silent auction and the competition amongst the staff in the firm. However, it worked! The property was sold within 2 weeks of signing up Rudy. In fact the photos were only done the week we got the offers. We were pleasantly surprised. Rudy and his colleagues achieved this with a handful of inspections which is good for our tenants. I could not afford to have the tenants vacate so we definitely didn\'t want to them to experience the hassle we had with selling our house.

Looking back we decided to sell with Hayden probably because we were so dissatisfied with the other firm.

Rudy is hard working and pleasant to work with. He is careful with people and opportunities. He is strategic with marketing and his strategies worked for us. He is a good communicator and open. We got a price above what we were expecting and the house he sold had more problems that our home. The internal competition within the firm actually works and I put it down to them having the right people in it. I was impressed with the way Rudy handed the outcome when his colleague produced a better offer and Rudy encouraged us to take it. The model Hayden uses places the incentives in the right place so the sellers interests come first rather than the agency or the agent. And they have people with the right mindset to drive it.

Actually, we were leasing this weatherboard house with 2 other local agencies before we got onto Hayden. These agencies lost keys and didn\'t show up to inspections. I got really frustrated. The only reason we got Hayden to sell is because he had my number from other \'house shopping\' we did and Rudy offered 6 months free leasing fee to try out Hayden. Their leasing department is SO much better. They returns calls, no lost keys, no hassles. So the fact we were customers in the first place was due to Rudy\'s dedication and hard work. Rudy was always on time also- even with the Melbourne traffic.

All the best with your sale. I recommend Rudy and Hayden\'s model for selling property. I would sell again with them.

Regards
Suzanne de Reus
12 Ewing St Brunswick

Sales Agent Reviews
John Garner
6/12 William Street, South Yarra, Victoria, 3141

Andrew McCalman Residential Sales Agent 160 Toorak Road South Yarra, Vic 3141 Dear Andrew, I just wanted to pass on some words of appreciation for your support and efforts in recently selling my apartment in William Street South Yarra. Your efforts exceeded my expectations of an Agent. “I would and will recommend you as a great Re […]

Andrew McCalman
Residential Sales Agent
160 Toorak Road
South Yarra, Vic 3141

Dear Andrew,

I just wanted to pass on some words of appreciation for your support and efforts in recently selling my apartment in William Street South Yarra.

Your efforts exceeded my expectations of an Agent. “I would and will recommend you as a great Real Estate Agent,” willing to go beyond the expectations of a potential Real Estate Buyer or Seller.

Thank you once again Andy and continued success to yourself and the team at Haydon Real Estate South Yarra.

Best Regards,

John Garner

(And Little April Too)

Sales Agent Reviews
Angelina Leong
4/14 McMillan Street, Elsternwick, Victoria, 3185

Andrew McCalman Residential Sales Agent 160 Toorak Road South Yarra, Vic 3141 Hi Andy, Just wanted to say thanks for everything, we\\\'re really happy with the result and the quick sale as well! Hopefully we\\\'ll be back in the market to purchase another investment property in the not too distant future, will let you know! Kindest rega […]

Andrew McCalman
Residential Sales Agent
160 Toorak Road
South Yarra, Vic 3141

Hi Andy,

Just wanted to say thanks for everything, we\\\'re really happy with the result and the quick sale as well! Hopefully we\\\'ll be back in the market to purchase another investment property in the not too distant future, will let you know!

Kindest regards,
Ange Leong

 

Sales Agent Reviews
Sylvia Trionfi
31/1 St Kilda Road, St Kilda, Victoria, 3182

To Whom It May Concern: After many terrible experiences with Real Estate Agents, I chose Haydens as I knew of Andy McCalman. Haydens does things differently which really appealed to me. No auctions, no open houses. It was discreet which was perfect. Andy is a true professional who has had many years in this industry and you can tell. I never […]

To Whom It May Concern:

After many terrible experiences with Real Estate Agents, I chose Haydens as I knew of Andy McCalman. Haydens does things differently which really appealed to me. No auctions, no open houses. It was discreet which was perfect.

Andy is a true professional who has had many years in this industry and you can tell. I never once felt like I didn\'t know what was happening as Andy kept me in the loop at all times. He was respectful of my home and my time.

From the beginning I felt comfortable that Hayden was the right choice for me as once I met with Andy and the team the process was easy. Within 2 weeks I had sold my apartment and I also got what I wanted in price.

I want to sincerely thank Andy and his team for the wonderful work that they have done. I appreciate so much.

Thank you again to all especially to you Andy.

Silvia Trionfi

Sales Agent Reviews
Catherine Scullin
1/26 Darling St, South Yarra, Victoria, 3141

Rudy Van Der Berg Residential Sales Agent 160 Toorak Road South Yarra, Vic 3141 Dear Rudy, I just wanted to send you a quick note to say how grateful I was to you for managing the sale of my rental property in South Yarra. It must not have been easy to sell a property that was tenanted however given the tenant was not put through endles […]

Rudy Van Der Berg
Residential Sales Agent
160 Toorak Road
South Yarra, Vic 3141

Dear Rudy,

I just wanted to send you a quick note to say how grateful I was to you for managing the sale of my rental property in South Yarra.

It must not have been easy to sell a property that was tenanted however given the tenant was not put through endless open for inspections and that any appointments for viewing the property for sale were genuine, I am sure keeping the tenant happy must have helped and that is thanks to you.

I also wanted to thank you for the good timeframe for the sale. The market wasn’t great at the time with many new and better properties on the market however you managed to find me a buyer so I am very grateful for this.

Your enthusiasm, friendliness and ability to keep me up to date was fantastic and I would highly recommend you to future vendors.

Thanks again for looking after me and the sale!

Kind regards

Catherine Scullin

Sales Agent Reviews
A.K. Floor

To Whom It May Concern; Recently, I asked Andrew McCalman to act on my behalf in the sale of a property that I had considerable difficulty selling for some time. I was residing in New South Wales and was unable to meet with Andrew and was forced to conduct the entire process from a distance. Despite the complicated circumstances of this sale, […]

To Whom It May Concern;

Recently, I asked Andrew McCalman to act on my behalf in the sale of a property that I had considerable difficulty selling for some time. I was residing in New South Wales and was unable to meet with Andrew and was forced to conduct the entire process from a distance.

Despite the complicated circumstances of this sale, Andrew accepted the challenge and provided me with excellent advice on the best and most effective way to undertake the sale. He was honest and pragmatic with his advice and made me feel quite confident and comfortable leaving the entire process in his capable hands. He was constantly in touch with me, reporting his progress and within a few short weeks, pursued the sale of my property to a successful conclusion. I have no hesitation in recommending Andrew as an honest and very effective real estate Salesperson.

A.K. Floor

Sales Agent Reviews
Paul Gori

To whom it may concern: I am writing this testimonial as a recommendation to any potential seller who is considering using Andy McCalman to act as their agent. From the moment I met Andy I was convinced that this was the perfect selling system to use in selling my Highett home. If you want NO RISK then select Andy as your agent. To have your house […]

To whom it may concern:
I am writing this testimonial as a recommendation to any potential seller who is considering using Andy McCalman to act as their agent. From the moment I met Andy I was convinced that this was the perfect selling system to use in selling my Highett home. If you want NO RISK then select Andy as your agent. To have your house ON THE MARKET without BURNING thousands of dollars in advertising and unnecessary brochures is a RISK FREE APPROACH. After a less than adequate marketing campaign with my previous agent (and a FAILED auction) I was very dubious about entering into another contract however have a genuine NO SALE, NO CHARGE agent who is highly trained in negotiation re-established my faith that there are safe real estate systems out there. The Jenman Approved System, gave me the following:
  • Stress-free sales method.
  • Totally Risk Free and Safe!
  • A Quick Sale!
  • A profitable outcome!
  • Genuine Real Estate Sales techniques (nothing hidden)!
  • Genuine Buyers through my door!
Thank you Andy and your agency, your good old-fashioned service, communication and remarkable negotiation skills resulted in a fantastic outcome for my family and I.
Yours truly,
Paul Gori

Sales Agent Reviews
Andrew Leslie
6/3 Verdant Ave, Toorak, Victoria, 3142

Jonathan Hayden Director 160 Toorak Road South Yarra, Vic 3141 Dear Jonathan The effectiveness of the Sales campaign for my Toorak apartment managed by Rudy Van Der Berg was outstanding! Rudy has good business and organisation abilities, a good work ethic, and is committed. Combining these with his fine communication skills, meant the w […]

Jonathan Hayden
Director
160 Toorak Road
South Yarra, Vic 3141

Dear Jonathan

The effectiveness of the Sales campaign for my Toorak apartment managed by Rudy Van Der Berg was outstanding!

Rudy has good business and organisation abilities, a good work ethic, and is committed. Combining these with his fine communication skills, meant the whole campaign progressed smoothly and achieved a great result.

Hayden have a good supportive and effective team approach to maximise the opportunities.

Many thanks to Rudy and the Hayden team!

Best regards,

Andrew Leslie

6/3 Verdant Ave, Toorak

Sales Agent Reviews
Anne Kidd
6/9 Charles Street, St Kilda, Victoria, 3182

Andrew McCalman Residential Sales Agent 160 Toorak Road South Yarra, Vic 3141 Hi Andy, RE: 6/9 CHARLES STREET ST KILDA I just want to thank you so much for your professionalism and support in helping make the sale of my property as stress free as possible. I have been so impressed with your manner and how you kept me informed every step […]

Andrew McCalman
Residential Sales Agent
160 Toorak Road
South Yarra, Vic 3141

Hi Andy,

RE: 6/9 CHARLES STREET ST KILDA

I just want to thank you so much for your professionalism and support in helping make the sale of my property as stress free as possible. I have been so impressed with your manner and how you kept me informed every step of the way.

It made a huge difference for me and I cannot thank you enough. I put in an offer on a property in Flinders Street today and I must admit the agent was not very impressive at all. His manner was almost bordering on indifference.

So a big thank you- I was very happy with the price and could not fault anything.

Kind regards

Anne Kidd

Sales Agent Reviews
Stephanie Lombardi and James Doidge
40 Earl Street, Windsor, Victoria, 3181

Andrew McCalman Residential Sales Agent 160 Toorak Road South Yarra, Vic 3141 Hi Andy Thanks again for making time for James and I to put on the \"SOLD\" sign last night. We are extremely happy (and showing off all the photos!). We also bumped into Gail and Thomas on the street - they are lovely. Our experience with you was outstanding. A […]

Andrew McCalman
Residential Sales Agent
160 Toorak Road
South Yarra, Vic 3141

Hi Andy

Thanks again for making time for James and I to put on the \"SOLD\" sign last night. We are extremely happy (and showing off all the photos!). We also bumped into Gail and Thomas on the street - they are lovely.
Our experience with you was outstanding. At all times friendly, helpful and very responsive. Having dealt with a large number of real estate agents over the last several months, we give you Andy our highest recommendation. A perfect way to buy our first home!

Kind regards

Stephanie Lombardi and James Doidge

Sales Agent Reviews
Robin Gibson
18 Fairbairn Rd, Toorak, Victoria, 3142

To Whom It May Concern; Rudy Van Der Berg came to my house at a time when I was beginning to think of selling. He explained carefully and convincingly that the marketing method used by Hayden Real Estate was superior to others available. This proved to be the case. Within two weeks I had a contract signed. Throughout the process Rudy was s […]

To Whom It May Concern;

Rudy Van Der Berg came to my house at a time when I was beginning to think of selling. He explained carefully and convincingly that the marketing method used by Hayden Real Estate was superior to others available.

This proved to be the case. Within two weeks I had a contract signed.

Throughout the process Rudy was sympathetic to my wishes and concerns. At all times I was confident that he had my interests at the forefront of his negotiations. He worked tirelessly to achieve the result I wanted.

The company’s methods and Rudy’s application of them meant that the selling of my house was much less stressful than I had anticipated. So a big thank you to Rudy especially for his work on my behalf.

Robin Gibson

 

Sales Agent Reviews
Erin and Michael Giansiracusa
Apartment G2, 416 St Kilda Road, Melbourne , Victoria, 3004

To Whom It May Concern, Andy instantly came across as warm, considerate and extremely passionate about getting the best deal for us. His communication throughout the sale process was above and beyond, and his dealings with our tenant (who was at times rather challenging) always remained professional. We would have no hesitation in recommen […]

To Whom It May Concern,

Andy instantly came across as warm, considerate and extremely passionate about getting the best deal for us.

His communication throughout the sale process was above and beyond, and his dealings with our tenant (who was at times rather challenging) always remained professional.

We would have no hesitation in recommending Andy to friends and family who may be considering selling or buying in the future.

Andy is honest, trustworthy and ambitious, all of the qualities you could ask for in an agent.

Erin and Michael Giansiracusa 

Sales Agent Reviews
Peter Colvin
404/296 Flinders Street, Melbourne, Victoria, 3000

I was introduced to Andrew through another agent after having tried to sell my apartment through the standard systems and found after a very short period of time I had a fully signed contract signed by a purchaser and shortly after it was unconditional. I was very pleased with Andrew\'s efforts and honesty around the sale price and was glad not […]

I was introduced to Andrew through another agent after having tried to sell my apartment through the standard systems and found after a very short period of time I had a fully signed contract signed by a purchaser and shortly after it was unconditional.

I was very pleased with Andrew\'s efforts and honesty around the sale price and was glad not pay any further costs for advertising etc.

I would recommend Andrew to any potential seller.

PETER COLVIN

Sales Agent Reviews
Dr Gordon Ku
11/740 Orrong Rd, Toorak, Victoria, 3142

“I am very happy with the service Rudy provided for me. He got the result that I wanted and did more than what I expected. I highly recommend his service to anyone.” Dr Gordon Ku

“I am very happy with the service Rudy provided for me. He got the result that I wanted and did more than what I expected. I highly recommend his service to anyone.”

Dr Gordon Ku

Sales Agent Reviews
Darren Altman
301/28-32 St Edmonds Road, Prahran, Victoria, 3181

Andrew McCalman Residential Sales Agent 160 Toorak Road South Yarra, Vic 3141 I listed my investment property with Andrew McCalman of Hayden Real Estate which I needed to sell sooner than later. This was a difficult product to sell due to size and bank restrictions however the cash offer with a two week settlement suited our circumstances ver […]

Andrew McCalman
Residential Sales Agent
160 Toorak Road
South Yarra, Vic 3141

I listed my investment property with Andrew McCalman of Hayden Real Estate which I needed to sell sooner than later. This was a difficult product to sell due to size and bank restrictions however the cash offer with a two week settlement suited our circumstances very much. Andrew worked hard to find the most suitable buyer for us without adding special conditions and restrictions into the contract of sale.

The No Sale No Charge approach ensured us that we were in safe hands at all times and would recommend Andrew to other sellers in the near future.

Darren

Sales Agent Reviews
Margaret Rodgers & Stephen Rodgers
936 & 938 Toorak Road, Camberwell, Victoria, 3124

From the outset Andy’s approach to selling our home(s)was to always have our best interests at heart. We decided to use Andy and Hayden Real Estate based on the fact that we weren’t going to risk a sale with full advertising costs and public auction. Of course, when selling two houses next door to each other there were some issues along t […]

From the outset Andy’s approach to selling our home(s)was to always have our best interests at heart.

We decided to use Andy and Hayden Real Estate based on the fact that we weren’t going to risk a sale with full advertising costs and public auction.

Of course, when selling two houses next door to each other there were some issues along the way with developers however Andy ensured us that the ultimate goal would be achieved. After a somewhat stressful process with developers and banks “We Made It”.

I know that Andy always was there shoulder to shoulder with my family and I and we thank him for that.

Since the sale Andy has assisted to buy other properties with other agents and the help has been valuable.

Again, thanks!!

Margaret Rodgers & Stephen Rodgers

 

Sales Agent Reviews
James Benson
9 Bary St, South Yarra, Victoria, 3141

Rudy Van Der Berg Residential Sales Agent 160 Toorak Road South Yarra, Vic 3141 Dear Rudy, Shelley and I would like to thank you for the great result you have achieved by the sale of our home. We asked you to find a buyer within 3 weeks or if not sold, a tenant. Your professional smart-marketing campaign created interest from the sta […]

Rudy Van Der Berg
Residential Sales Agent
160 Toorak Road
South Yarra, Vic 3141

Dear Rudy,

Shelley and I would like to thank you for the great result you have achieved by the sale of our home.

We asked you to find a buyer within 3 weeks or if not sold, a tenant.

Your professional smart-marketing campaign created interest from the start. Very effectively you

and your team took buyers through and started looking for potential tenants at the same time.

Throughout the campaign you kept us informed and provided valuable feedback.

We wish you all the best for the future and will highly recommend you to our friends and family.

James Benson.

 

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